Program Manager, Special projects & Investigations, Amazon
Rachel Brooks-Bitterli is a risk intelligence professional focused on curbing online harms and creating a safer, more trustworthy internet. Her career centers on analyzing bad actor behavior from AI-enabled abuse and disinformation to hate speech and extremism. She is currently program manager for Special Projects & Investigations within Amazon’s Selling Partner Trust & Store Integrity organization. Before Amazon, Rachel was project manager at Microsoft’s Democracy Forward Initiative, where she supported the company’s information integrity, journalism, and media literacy workstreams. She also served as a private sector intelligence analyst, where she led analysis for open source and dark web threats facing high-profile women and girls. Rachel roots her work in education, having started her career teaching English abroad and then managing civic programs for Dartmouth’s Tuck School of Business MBA students. Formerly a U.S. Department of State Fulbright grantee in South Korea and Rotary International Peace Fellow in England, Rachel now lives in the Seattle area.